Refund policy

 Returns, Refunds and Cancellations

Due to the perishable nature of our products, we do not accept returns.

 

If you believe your order has arrived in an unsatisfactory condition or if you have received incorrect items, please contact us as soon as possible. Claims must be supported by photographic evidence and submitted via email to theveganpastycompany@gmail.com.

 

Refunds (full or partial) will be issued at the discretion of the Directors of The Vegan Pasty Company Ltd, taking into account the circumstances and evidence provided.

 

Under the Consumer Contracts Regulations 2013, the right to cancel does not apply to perishable food items. As our products are food items intended for consumption, orders cannot be cancelled once dispatched.